Free Shipping On Orders Over $109
We ship in Canada and the USA.
- Processing Time: Orders are prepared within 2–3 business days.
- Standard Delivery: Packages arrive in 5–7 business days.
- Express Delivery: Available at checkout for faster service (2–3 business days).
- Tracking: Once shipped, you’ll receive an email with tracking details so you can follow your order.
- Delivery Address: Please ensure your shipping address is correct. We are not responsible for delays or lost packages due to incorrect addresses.
Returns
We want you to love every TheFashioniva piece. If something doesn’t feel right:
- Eligibility: Items must be unworn, unwashed, and returned in their original packaging with tags attached.
- Return Window: Returns are accepted within 14 days of delivery.
- Refunds: Once we receive your return, refunds are processed within 5–10 business days back to your original payment method.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Condition: Items returned with signs of wear, damage, or without tags may not be eligible for a refund.
Important Notes
- Sale items and final‑clearance products are non‑returnable.
- Gift cards cannot be returned or refunded.
- TheFashioniva reserves the right to refuse returns that do not meet our policy requirements.
- Shipping fees are non‑refundable.
Our Promise: Whether you’re shopping for everyday essentials or statement pieces, we’re committed to making your TheFashioniva experience smooth, reliable, and enjoyable.
