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THEFASHIONIVA – Terms of Use & Privacy Policy
Welcome to THEFASHIONIVA. By accessing or using this website (the “Site”) and by placing an order, you agree to the following Terms of Use, Policies, and Privacy Policy (“Agreement”). If you do not agree, do not use the Site.
INTELLECTUAL PROPERTY
All content on this Site—including graphics, logos, product designs, images, text, and software—is owned by THEFASHIONIVA or licensed to us. You may not copy, reproduce, modify, distribute, or exploit any content without written permission. Unauthorized use may result in legal action.
PAYMENT
Full payment is required at checkout. Orders are fulfilled only after successful payment.
Prices are listed in U.S. Dollars unless stated otherwise. Customers are responsible for any taxes, duties, or import fees required by their country.
SHIPPING
We use third-party carriers to deliver orders. Delivery times are estimates and not guaranteed.
Once a package is transferred to the carrier, the risk of loss or damage passes to the customer.
If your package is lost or damaged, contact us at contact@thefashioniva.com so we can assist with the carrier.
REFUND / EXCHANGE POLICY
All sales are final unless we choose to handle a specific issue at our discretion.
If you have a problem with your order, you must contact us within 7 Days of delivery at contact@thefashioniva.com
If a refund or exchange is approved, you may be responsible for return shipping unless stated otherwise.
DISCOUNT CODES & GIFT CARDS
Only one discount code can be used per order unless stated otherwise.
Discount codes and gift cards may have restrictions, expiration dates, or exclusions.
Gift cards are non-refundable.
If you have issues with a code, contact contact@thefashioniva.com.
DISCLAIMER OF LIABILITY
THEFASHIONIVA is not responsible for any damages, losses, or liabilities related to your use of the Site or the products purchased.
Products may have risks, and by purchasing, you acknowledge you understand proper usage and care.
Our maximum liability will not exceed the purchase price of the product.
PRIVACY POLICY
This section explains how your information is collected, used, and shared.
a. Information We Collect:
- Device information (IP address, browser type, time zone, cookies).
- Order information (name, shipping/billing addresses, email, phone number, payment details).
- Website interaction data through cookies, pixels, and similar tools.
b. How We Use Your Information:
- To process and deliver your order.
- To communicate about orders, support, or updates.
- To improve website performance, analytics, and security.
- To screen for fraud.
- To send promotions only if you opt in.
c. Sharing Your Information:
We share information with:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping carriers
- Analytics and advertising tools
- Legal authorities when required
We do NOT sell your personal information.
d. Do Not Track:
We do not change our data collection practices based on Do Not Track signals.
e. Data Retention:
We retain order information as long as necessary for legal, business, or operational reasons.
You may request deletion, but we may keep certain information for compliance.
f. Your Rights:
Depending on your location, you may request to:
- Access your personal data
- Correct your data
- Delete your data
- Opt out of marketing
Contact contact@thefashioniva.com to request any of these.
g. Security:
We use reasonable security measures to protect your data, but no system is 100% secure.
h. Children’s Privacy:
We do not knowingly collect information from individuals under 13. If data is received, it will be deleted promptly.
8. CHANGES TO THIS AGREEMENT
We may update these terms anytime. The updated version will always include a new “Last Updated” date.
Continued use of the Site means you accept the updated terms.
9. CONTACT INFORMATION
For any questions about these terms or your personal data, contact us at:
THEFASHIONIVA
Email: contact@thefashioniva.com
